“I’d like to speak to the person in charge of the website,”
I found out afterwards that this is what she said to the operator to get transferred over to me.
Now, there’s a zero percent chance for a conversation that starts off with that to be anything other than a complete train-wreck. It’s either going to be a sales call from someone too lazy to actually look at the website and send me an email that I can then delete – or it’s going to be someone that has an issue about something that happens to be on the website, but can’t be bothered to find contact info for someone that can actually do something about the content.
And, oh boy, do I wish this had been a sales call.
Instead, it was a woman who wanted to talk to someone about why UA didn’t have any keynote speakers that had a conservative viewpoint.
Now, I can’t pretend to follow everything she covered in her 25 minute stream-of-consciousness phone call, but I can share what I said to her in the few instances where I could get a word in edgewise. And that may have been the most frustrating part for me – I’m a problem solver and answer provider down to the very core of my DNA. And if given a whole slew of problems and questions and then not be given the chance to answer them? Shudder. Not good.
I explained that UA did not have a central point for keynote speakers but that this was based on individual groups and events. And that not everything ended up on the website – it was the responsibility of the group to put the time and effort into promoting the event.
I assured her that we do not censor events, at all.
I asked her why she had focused in on the Keynote speakers – noting that this is a very small part of what happens on campus and that most of what we do is in the classrooms. She didn’t really have an answer for that and it sounded like she might try to expand her search criteria. Hmmm…
I explained that we have a number of two year and technical programs – as well as real-world internships – in response to her suggestion that Universities don’t teach anything practical.
I cited the various viewpoints from the Bliss Institute in response to the idea that we lean one way or the other.
She was all over the map, basically slamming all universities for not promoting conservative viewpoints.
And then, she said something that explained the entire conversation.
She talked about how she was an alumni – actually, from about the same time frame as me – and that she had sent her son to a university. But not UA – and not that one in Chicago that kept calling her even though the murder rate is worse there than what you’d get on the front-lines of war.
Her son had been raised with a conservative background, went to college, and then suddenly was a liberal. He was allowed to do that – she raised him to have his own opinion – but she was clearly disappointed that he had given up his conservative ideals and she blamed a University. And so she wanted to ensure – as an alumni – that UA wasn’t promoting a liberal agenda.
So, it was a causality problem. Conservative + University = Liberal When in fact, it could have been any number of a thousand things. He might have had a room-mate that had immigration issues and caused him to re-think his viewpoint on that topic. He might have been in a play that talked about race relations. He might have been asked to debate the opposite side of a political topic as a mental exercise and found a different viewpoint in the process.
Or there might have been a cute liberal girl in his math class that turned his head. Who knows?
But none of that really mattered. She wasn’t really looking for answers – she just wanted to complain “at” someone. And I was just about to split at the seams with answers to everything she came up with – if only I had a chance.
The kicker – and what finally ended the conversation – was when I got a word in and suggested that (as an alumni) she could reach out to the alumni office and suggest events that were encouraging a conservative viewpoint. To be part of the solution, as it were.
She thanked me for my time and then ended the call – I wished her a nice day.
The only good part about this was that she was deeply polite. And I was very polite too. Excruciatingly polite.
It was a very polite conversation that only one of us wanted to have. But still very polite.
I tried my best to represent my University as an open minded place of learning that contributes in a positive way to the community – teaching people how to think and not what to think. And in that I think I succeeded – she did say she was reassured by my talk of the Bliss Institute for Applied Politics and believed me when I said that we do not censor events. And she was going to do some more searching that would hopefully have more meaningful results than just keynote speakers. (What an odd datapoint that was…)
A polite conversation. One alumni to another.