{"id":2555,"date":"2020-11-05T02:01:02","date_gmt":"2020-11-05T02:01:02","guid":{"rendered":"http:\/\/thunderofwade.com\/blog\/?p=2555"},"modified":"2020-11-05T02:01:02","modified_gmt":"2020-11-05T02:01:02","slug":"customer-service","status":"publish","type":"post","link":"https:\/\/thunderofwade.com\/blog\/2020\/11\/05\/customer-service\/","title":{"rendered":"customer service"},"content":{"rendered":"\n<p>I got a doozy of a webmaster@uakron.edu email recently.  The sole text consisted of these words that I unfortunatly quote:<\/p>\n\n\n\n<p>&#8220;Do you happen too have a retard level?&#8221;<\/p>\n\n\n\n<p>The page they had been on referenced a &#8220;fundamentals of&#8230;&#8221; program &#8211; so, roughly translated they were likely looking for an even more remedial approach to the subject.<\/p>\n\n\n\n<p>I&#8217;m a fast thinker and a fast typist, but this one took me a while.  <\/p>\n\n\n\n<p>In the end, I ignored the horrible and crude language and just did my damn job.  I assumed they didn&#8217;t know any better and responded by asking them to clarify what they were looking for so that I could route them to the appropiate department or resources.<\/p>\n\n\n\n<p>They never got back to me and I&#8217;m hoping that maybe they did realize that what they said was offensive &#8211; to basically every decent human being &#8211; and didn&#8217;t expect that a real human would be behind that form.<\/p>\n\n\n\n<p>But there was one there.  And he did his job, even if it broke him a little.<\/p>\n\n\n\n<p>I am tired of the willful ignorance and the cruelty. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>I got a doozy of a webmaster@uakron.edu email recently. The sole text consisted of these words that I unfortunatly quote: &#8220;Do you happen too have a retard level?&#8221; The page they had been on referenced a &#8220;fundamentals of&#8230;&#8221; program &#8211; so, roughly translated they were likely looking for an even more remedial approach to the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_bluesky_dont_syndicate":"","_bluesky_syndication_accounts":"","_bluesky_syndication_text":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-2555","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/thunderofwade.com\/blog\/wp-json\/wp\/v2\/posts\/2555","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thunderofwade.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thunderofwade.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thunderofwade.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/thunderofwade.com\/blog\/wp-json\/wp\/v2\/comments?post=2555"}],"version-history":[{"count":1,"href":"https:\/\/thunderofwade.com\/blog\/wp-json\/wp\/v2\/posts\/2555\/revisions"}],"predecessor-version":[{"id":2556,"href":"https:\/\/thunderofwade.com\/blog\/wp-json\/wp\/v2\/posts\/2555\/revisions\/2556"}],"wp:attachment":[{"href":"https:\/\/thunderofwade.com\/blog\/wp-json\/wp\/v2\/media?parent=2555"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thunderofwade.com\/blog\/wp-json\/wp\/v2\/categories?post=2555"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thunderofwade.com\/blog\/wp-json\/wp\/v2\/tags?post=2555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}