I had kind of a late night on Friday, but I was up bright an early for an appointment for a technician from TWC to come out and proceed with the completely pointless installation (since it already worked).
The 8 am to 9 am hour came and went. At 11:00 am, I called TWC and navigated my way through the the prompts before I finally talked to Olivia. She was very nice, but could not find a reference to any technician being scheduled to come out to my place. She was familiar with the offer, but would need to transfer me to sales to get that sorted out. And that didn’t work. She couldn’t transfer the call. So, after a few times of trying she verified my number and said that a person from their sales group would call back, “in seconds”. I hung up the phone with her.
15 minutes later, I called again and this time worked my way right over to the sales area and talked to Lee. He tried to do a hard sell on cable TV and phone, came back with the wrong price until I got that sorted out, and insisted that I have a technician come out to verify my identity and do an install. We politely went back and forth on that before I offered to provide him the MAC address – again – so they could see the modem remotely. That seemed to mollify him and he was able to confirm that yes, I had paid and that yes, things should be okay.
This morning, I sent a note to the OBEN folks to cancel my payroll deduction. I figure I’ve got a 50/50 chance that my service will continue to work correctly or that it will suddenly stop. If it stops, I’ll give TWC one chance to make it right – otherwise, refund and look for another provider.
With my whole Saturday morning wasted, I went out for pizza with friends and then over to the West Side Market in Cleveland. After about 2 minutes in the meats section, I decided it should be renamed West Side Market of Various Animal Parts That Someone Would Consider Eating But That Someone Is Not Me. An entire pigs head, with eyeballs still in place. Cow’s tongue. Chicken Feet. Pig stomach. It was pretty revolting.
I had more enjoyment in the pastry section and found a spot that was selling Bubble tea. It’s really just tea, with milk, fruit flavoring, and tapioca balls – served with a huge straw to suck up the tapioca. I’d heard great things about this, but could never find a place that made them. It was… just okay. Kind of novel, but not all that.
I did get some dried fruit – strawberry, mango, kiwi, and ginger – but that was the extent of my trip there. Not really worth the trip back just for that, but still a fun experience.